Logistics · Saudi Post

National delivery app

A company in Saudi Arabia partnered with Mobian to create a package tracking mobile app for Saudi Post that evolved into a robust delivery management system.

Logistics
E-commerce
Ecosystem
Online Payment System

1M+active users across Saudi Arabia

6+ yearsof development and iterative scaling

5★client rating on Upwork

National delivery app: interface screens

National delivery app: mobile app screen

The client

Context

Initially designed as a basic delivery tracking tool, the platform expanded over six years into a full-featured solution, including cost calculation, package redirection, courier scheduling, and payment processing. Supporting both Arabic and English, the app features a mirrored RTL (right-to-left) interface and advanced integration with local map services for precise address recognition.

The challenge

What stood in the way

Scaling from a simple tracking app to a comprehensive solution for private and corporate users.
Implementing bilingual functionality with dynamic RTL interface adjustments for Arabic users.
Ensuring seamless integration with local payment gateways and compliance with app store requirements.
Overcoming cultural differences in work schedules, relying solely on chat-based communication with minimal video calls.
Developing a custom algorithm to display mixed Arabic, Latin, and numeric text without errors.

What we built

The solution

Mobian extended the client’s team to deliver a fully localized, scalable platform tailored to local market needs:

Key Features

Package ManagementEnables tracking deliveries, scheduling couriers, and grouping packages for single trips.
Cost CalculatorCalculates shipment costs based on size, type, and destination.
User ModesGuest Mode: Limited access to basic features like package tracking.
Registered ModeFull functionality for private and corporate users, including payment options and advanced package grouping.
Bilingual InterfaceDynamic RTL and LTR UI/UX support with innovative mixed-text rendering for Arabic, Latin, and numeric content.

Technologies & architecture

Android: Kotlin, MVP, RxKotlin
iOS: Swift, MVVM, Alamofire
Integration with local payment gateways to process payments in SAR
ESRI Maps GIS engine and integration with the KSA National Address service for precise mapping and address validation
OAuth 2.0 for secure, multi-level user authorization

Industry

Logistics & Mobility

Delivery management, courier scheduling, transit ticketing and embedded Android.

Our Logistics & Mobility expertise

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